Remove Cache and Preview From Google

The cache that appears in Google’s search results is the copy of a web page as last seen by Google, i.e when they last visited the page.

They also show other information in the search results, including a title, snippet of text and a preview window. All of these can be updated independently of each other.

To remove a word from a cache, preview or snippet of text you would need to do one of the following:

1) Contact the site owner and ask him/her to remove the word from the page entirely.

2) Ask the site owner to take the page down from the web. If you can get a 404 “page not found” error, that would be best.

Only then can Google remove or update the cache, preview or snippet of text. That is a policy which have had for some time and I would not expect that to change anytime soon. The same applies to most other well known search engines as well.

404 Page Not Found Errors are Best – Here’s Why:

If you can get the webmaster to take the page down so you see a 404 “page not found” error then you can remove everything from the search results, not just the cache but the entire result. This can be done via the automated removal tool. This isn’t just the easiest approach but also the fastest.

Site Owners Don’t Always Want to Remove an Entire Page

There are occasions when a site owner may wish to keep the page live on the web but instead change the contents so your name (or whatever keyword) is removed. It could be that the page is important and an edit, rather than a complete removal would be more suitable (from the site owners perspective). There could also be technical reasons why they may not want to remove the whole page, perhaps because the software they are using doesn’t create 404 “page not found” errors.

In this case, you can still remove the cache and thus the preview window from the search results page. You cannot however remove the blue title that appears above each search result.

To remove the snippet or text, cache or preview, you must first get the keyword taken off the page. That will involve contacting the site owner or webmaster and requesting an edit. There is no need for them to delete the entire page.

How Long Does it Take Google to Remove the Cache?

It most cases it should take no more than 48 hours as the process is automated, there are occasions when some removal requests will be queued  for a manual review. If this happens then expect the process to take up to a week, although most are completed within a few days.

Don’t forget that you must first meet the criteria set out in the removal tool. Requests are often denied and the reasons given can be vague.

Common Reasons For Google to Deny Your Request

1) You requested a complete removal because the page read “404 page not found” but the web server was actually responding with a “200 okay” or “302 found”. You should use a tool such this to check the true response.

2) You requested cache removal because your name (or other keyword) was removed from the page, this is usually denied because Google cannot access the age or because the page still contains at least one of the keywords you entered into the removal tool.

Other Options

If you cannot get the site owner to either remove the entire page or keywords then your options are quite limited. Please explore the other pages on this site as their some circumstances when Google will manually remove a result, for example when your credit card details appear in the search results or if you see a site that is set up to phish for passwords.

A more detailed list can be found via the navigation to the right of this page.


4 Responses to Remove Cache and Preview From Google

  1. G.C. March 30, 2012 at 12:33 am #

    Hi there, great article, thank you! I have a question: I’ve gotten two websites to remove my name, and it no longer appears on the actual page OR anywhere in the source code OR in cached results. However, it still appears in Google search results of my name.

    Any advice at all would be so appreciated.

    Cheers!

  2. graham June 15, 2012 at 9:14 pm #

    very helpfull post, ive just moved a site over from one domain to another but accidently deleted the original site and am worried google may penalise new site for duplicated content could you advise?

  3. amrita January 6, 2013 at 3:39 pm #

    hi.. I have a problem regarding a google cache.. my company posted a birth day wish in their blog & I found it with my name search in google.. then I told them my data… so they did the same.. & now when I search it with my name I can find only my name & birthday wish in the search list… but in the catch I can find the entire page… & my company is list bother to remove it.. so how could i remove my photo & data from the google cache??

  4. amrita January 6, 2013 at 3:40 pm #

    hi.. I have a problem regarding a google cache.. my company posted a birth day wish in their blog & I found it with my name search in google.. then I told them to remove my data… so they did the same.. & now when I search it with my name I can find only my name & birthday wish in the search list… but in the catch I can find the entire page… & my company is list bother to remove it.. so how could i remove my photo & data from the google cache??